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Customer Support Tools

Providing real-time and historical data, enabling efficient troubleshooting and a seamless user experience.

Service Insight

See into the home network without having to send a technician.

  • Historical Usage Data
  • Per-Device Bandwidth Graphs
  • Live Bandwidth Graphs
  • Speed Test
  • WiFi Scans
  • SSID & Password Updates
Customer Controls

Keep services smooth with tools to streamline customer call troubleshooting.

  • PowerCode Integration
  • Sonar Billing Integration
  • Speed Tests
  • Subscriber View

Customer Service Optimized

Live Bandwidth Graphs

See what’s happening in the home network in real-time.

WiFi Scan

Visual representation of WiFi frequencies and signal strengths.

Subscriber View

Shared view into the network between provider and subscriber.

Historical Data

Look back on network usage and connected devices, previous speed tests, and more.

Speed Tests

Run speed test for customer connections for troubleshooting and increase upselling opportunities.

WiFi Updates

Easily edit or adjust WiFi information like SSID or Passphrase for customers.

See For Yourself

Schedule a Demo with Our Sales Team Today

More to See

Router Management is just a piece of the platform. See what else we offer:


Home Managed WiFi

Share control of the home network with customers with features like Parental Controls.


Router Management

Full suite of tools to manage a fleet of routers with automations and insight like no other.


Network Automation

Simplify customer service calls and upsell services with network insight tools.

The Best MikroTik Management Platform
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